At MDTdesign, we understand that finding the perfect engagement ring is a momentous and deeply personal experience. As a family-owned and operated business, we take great pride in our exquisite handmade craftsmanship and unwavering dedication to your satisfaction. Our team of on-site expert jewellers and jewellery designers are not only passionate about jewellery; we are passionate about you and you finding the perfect engagement ring.
We believe that when you propose to the one you love, it should be a moment of pure joy and excitement. That’s why we proudly offer our Love At First Sight Guarantee*, ensuring that you and your partner will be completely satisfied with your choice of engagement ring.
Our Love At First Sight Guarantee* is a testament to our commitment to excellence and customer satisfaction. We want to make sure that every engagement ring we create not only captures the essence of your love story but also meets your expectations in terms of design, stone shape, size, and metal colour. For those who want to surprise there fiance to be, this also allows you to take a chance with the engagement ring design and if not 100% loved, we can change or modify the piece. This makes for a perfect engagement ring in each and every way. With our guarantee, you can confidently embark on this beautiful journey, knowing that we are here to support you.
Choose the engagement ring that you think is perfect. Something that resonates with your love story, this can be either something from our extensive collection in our boutique or with our help and guidance, one that you have designed and we have custom made that you think will be the perfect engagement ring for your Fiancé to be. Our rings are meticulously crafted by our skilled on-site jewellers, ensuring exquisite handmade jewellery craftsmanship and attention to detail
When you propose and your partner says “yes,” we celebrate with you! We understand that the moment of acceptance is priceless, and we want to ensure that your partner is overjoyed with their new engagement ring. After all, this will be on your fiancés hand and with your family for the rest of your life so it needs to be perfect in each and every way.
If for any reason your new fiancé is not entirely happy with the engagement ring design, we offer a hassle-free solution. If the ring is brought back into us within 14 days of purchase and in new condition, we will happily adjust or modify elements of the ring to make it perfect. If the engagement rings design cannot be changed or modified to create the ideal perfect engagement ring, we will remake the ring to the perfect design to the same cost at no charge to you. If it was a case that even the center stone shape is not what is wanted, we will happily issue you with a full credit and allow you to go through the design process again with your now Fiancé involved and can choose the perfect diamond or gemstone shape to then be made up in the perfect design.
Rest assured that our experienced team of jewellery designers and jewellers will handle any adjustments or modifications with the utmost care and skill. We are committed to maintaining the highest standards of handmade jewellery craftsmanship, ensuring that your modified or redesigned ring retains the same level of quality and beauty.
At MDTdesign, our passion for jewellery knows no bounds. We are not just jewellers and designers; we are true artisans dedicated to making your engagement ring dreams a reality. We are here for you, eager to guide you through every step of the engagement ring design process, offering personalized assistance and expert advice. Your satisfaction is our ultimate goal, and we take immense pride in handmaking an engagement ring that symbolizes your love with uncompromising elegance.
With our Love At First Sight Guarantee*, we assure you that your engagement ring will be a testament to the exquisite craftsmanship and unwavering dedication we pour into every piece. Embrace the journey of finding the perfect engagement ring, secure in the knowledge that MDTdesign will create a masterpiece that will be cherished for generations to come.
At MDTdesign, our Love At First Sight Guarantee* is more than just a promise; it’s our way of ensuring that your engagement ring truly symbolizes your love story. We take pride in creating stunning, meaningful pieces of jewellery that will be cherished for a lifetime.
Experience the joy of finding the perfect engagement ring, propose with confidence, and trust MDTdesign to make any necessary adjustments, modifications, or to completely remake a new engagement ring to ensure your complete satisfaction. Your happiness is our priority, and we are honored to be a part of your love story.
For more information on our Love at First Sight Guarantee or to Make An Appointment with one of our jewellery designers to further discuss your dream engagement ring, please reach out to our dedicated customer service team, who are delighted to assist you in your pursuit of perfection.
*Terms and Conditions:
The Love At First Sight Guarantee applies exclusively to engagement rings purchased directly from MDTdesign. The engagement ring must be returned within 14 days of purchase and in new condition. The metal of the engagement ring must be in new condition with no dints, scratches or marks. Any diamonds or gemstones must be in new condition with no damage, cracks, scuffs or chips.
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